Sunday, May 19, 2019
Communication and Presenting Information
What is brisk comprehend? Active trying is a psyches great power and allowingness to mind and get wind. Often we commonwealth talk to each nearly other. We might not listen at a eon beca habit lack of attentiveness, which can distract the loud utterer. In look supple listening can be called as responding to another person that develops mutual understanding. Active listening is process in which the attendee paraphrases in its own lyric poem what the vocalizer had said to confirm or clarify of accuracy of the message. Active listening involves listening with your head and your heart that is, you listen to the content of the message but also the feelings behind the message. The dexterity of energetic listening involves paying attention with empathy to the meeter, as opposed to distracted denying, cynical or ostrich behavior. New session leaders of alcoholics anonymous meetings be advised to. Take cotton form your ears and dumbfound it in your mouth. (Hogan, 2000) listen can wrongly be viewed as a passive drill the vocalizer talks and the tender listens. The listener is silent and passive and the speaker is quick and verbal.When the speaker finishes its talking, the assumption is that the message has been accurately received by the listener, with no observation participation or trend brisk listening statement. The intimately basic of all human needs is the need to be tacit. (Fujishin,1997) Listening does not mean just perk up sit with the mouth shut stirring at the person. A dead body can do that. It is an active process which requires participation to understand to the full the content of a converse. Listening actively involves clarifying, paraphrasing, giving feedback. Paraphrasing state in your own word what the speaker had said in the talk.It is sign of good listening. It delays the listener busy trying to understand and know that other person means rather than blocking. Clarifying it goes along with paraphrasing. It means as king questions until the listener get the indemnify picture. In order to understand fully what the speaker said. Clarifying assist the listeners to sharpen its listening counseling so that the listener hears much than vague generalities. Giving Feedback feedback is what active listening depends on. After paraphrasing and clarifying the listener gives an example what had been said and hopefully understands it.This is the point at which the listener can talk about re body process. In freely way the listener share its thought, felt or sensed. Active listening is really maven of the mostly physical and mentally challenging aspects of facilitation. Listening sometime does not come easy for some people not beca engagement they are not willing to listen but because they are not equal to(p) to do so. Actually their mind does not come up with the total picture because some people see the world in one dimension. This inability to listen using both ramp of the card can cause misinterpre tation, miscommunication and miscalculation.As a result the listener with in ability could not be able to deal with logic of a relationship and also with the unrestrained component part. Therefore this unbalanced use of brain often results in the inability of the listener understand all the essential signs form the person speaking. Therefore active listening require usage both side of brain. Unfortunately there are few people who are able to understand this fact who instead see this skill in one reflecting use of the both side of brain. Taking holistic approach toward listening requires special look into or rules on the part of the listener.The basis reason is that many listeners tend to fall into their own hold dear zones by in taking what they compulsion to hear and skipping rest of the important data and facts. As a result hearing selectively can lead to incorrect conclusion of data and information. Listening is same art were there are opportunities for huge errors. This i nformation is taken from the Source Kliem (2007) Effective Communications for cipher Management CRC Press Feature of active listening Active listening motivates the person to listen carefully which eventually motivates the speaker to talk effectively.Active listening helps the speakers to identify that whether the listener is taking afford to understand thing with any distraction and helps the listener to empty their doubt and revert back the message to the speaker in order to give idea that he as understood. The distraction is big treat piece listening and speaking, were the listener forgets the point or get miss leaded about speakers talk or message, were as speaker also gets frustrated and wont put his outflank effort. The active listener use both side of brain. They see the skill as one reflecting the use of the right or left side of the brain.The left side of the brain highlights facts, organizational, logical reasoning and persuasion and discipline and accuracy in though t. It is extremely goal and analysis oriented. Active listening exclusively from this rack can result in ignoring the important emotional message of the speaker for example the importance on calculating metric is left brain activity. Focusing on scheduling and cost performances index as a measure of success is a prime example of left brain reckoning. The right side of the brain highlights emotional and sensory view. Imaging and imagining are two quiet actions of this side of the brain.The importance is on nonverbal communication and impulsive behavior. Active listening from this view point can result in ignoring or skipping the important data and fact and being influenced by the speaker. Most common example of active listening is boards meeting of the company were each directors or shareholders as listener listen actively because e very(prenominal) decision raised in the company is important and should be planned in order to get hold of objective and goals. BARRIERS OF ACTIVE LI STENING Man inability to communicate is a result of his failure to listen effectively, skillfully and with understanding to other human beings. Carl roger,1850) The biggest barrier of the active listening is the unconscious nature of the process. When we listen to take in information from all of our sense continuously and for which automatic we give a meaning to what we take in. Responding without thinking for the first is easy, as there are some people who use very little of their full listening capacity because they do not intentionally put their full brawn into it. However there are barriers to listening beside the environmental barriers. Some of the common see barriers are invalidating and positive blow up there are certain words, sound, phrases gesture that can draw out an emotional response from the person. A positive trigger is phrases or word that produces a good feeling for the listener and negative trigger is a phrase or word that produces feeling much(prenominal) as a nger. The trigger causes when a person reacts before for thinking. The listener just by hearing few words has a preprogrammed understanding and response because the trigger cuts off the information gathering actions of the senses and can show the way to greatly mistaken estimation.This trigger interferes with the listeners listening because the listeners immediately change their attention to the emotions that they are experiencing. Any effective listener can identify their own trigger in order to gain their conscious control of their action and listen more effectively. ?Difference in word definition No two people have same meaning for the words or phrase. These differences in meaning can lead to misinterpreting and misunderstanding. A amenable person first check with the speaker and helps groups builds up harmony on the definition of important words and phrases. Personal issues every person has important personal issues beside the work life. Sometimes these issues want a huge atten tion and take a lot of energy which make the person tough to actively listen at some moment. A Responsible person first observes the effect of the personal issues and then takes time to deal with them. When it is time to listen, they intentionally remind themselves to use active listening process. For example a manager who is going through break up found it difficult to listen during board meeting.But his head was supportive and understanding however at that moment the manager should put his personal matters at a side and meet his obligations of the organization. ?Poor physical surroundings poor physical surrounding involves Noisy, distracting or disquieting places and situation make it hard to listen and also make it difficult to focus on what the speaker is explaining. ?Tiredness it becomes difficult to listen actively when a person is tried. Active listening requires active or alert mind and energetic body to considerate.A student in order to be active listener should get good night sleep before attending the early morning chew so that the student considerate without any tiredness. ?Filter Your beliefs, values, assumption, expectation, past experiences and interest all these things interfere with active listening. There are subtle and thus are hard to detect. For instant, think as if your enemy posing beside you, eventually you will be thinking some else rather that listening to the speaker. Importances of active listening Active listening is an important skill that can bring changes in people.Changes as such in attitude toward themselves and others and also bring changes in your vital value and physical philosophy. People who revert active listening skill are more emotionally mature, less defensive, have more experiences, more independent and less demanding. The people who listen sensitively tend to listen themselves with more care so they are make clear about what they are thinking and feeling. Some of common Importance of active listening is ? It he lps you to focus on one task without any distraction and enable you to get clear picture of what speaker try to explain. It helps you to develop your interest in listening and keep you active and alert. ?It keeps you way from misinterpretation and misunderstanding of idea of other person because understanding other person is very difficult. ?It helps to develops confide between listener and speaker. It isnt very often an individual is given the opportunity to share whats really on his mind or deep in his heart without be attacked and rescued. This is one of the most important rewards of actively listening for understanding where the speaker trusts you. Conclusion Listening well is an essential component of every successful person.Active listening takes a lot of energy and very irritating to reflect every statement during conversation. At some extend, it can drive person crazy. A person should keep active listening for those occasions when the person require clarifying the speakers message, the speaker want to feel understanding of listeners. Active listening just encourages a person to set aside the dogfight of self talk, in order to get mixed up with what the others are relating and to experience totally what they feeling. You will be shocked to discover that when you focus on your speaker rather than yourself, it become far easier for you to think of things to say.As said by Fritz Perls the pictures of the world do not enter us automatically, but selectively. We dont see, we look for, search, scan for something. We dont hear all the sounds of the world, we listen. References 1. Hoppe(2007) Active Listening Improve Your Ability to Listen and Lead London newspaper publisher Center for Creative Leadership 2. Ivey , Bradford Ivey & Zalaquett (2009) knowledgeable Interviewing and Counseling Facilitating Client Development in a Multicultural Society Publisher Cengage Learning 3.Jones (2008) creation to Counselling Skills Text and Activities Publisher SAGE Pu blications Ltd. 4. Moyet(2005) Understanding the nursing process concept mapping and care planning for students Publisher Lippincott Williams & Wilkins 5. Weaver & Farrell (1997) Managers as facilitators a practical guide to getting work make in a changing workplace Publisher Berrett-Koehler Publishers 6. Fujishin(2007) Creating effective groups the art of small group communication Publisher Rowman & Littlefield 7. Kliem(2007) Effective Communications for Project Management Publisher CRC Press 8.McKay, Davis & Fanning (2009) Messages The Communication Skills Book Publisher New Harbinger Publications 9. Spencer & Pruss (1997) The professional secretarys handbook Publisher Barrons Educational Series 10. Farrell & Weaver (2000) The Practical behave to Facilitation A Self-Study Resource Publisher Berrett-Koehler Publishers 11. Garner(1997) Conversationally speaking tested new ways to increase your personal and social effectiveness Publisher McGraw-Hill Professional 12. http//www. gord ontraining. com/artman2/uploads/1/ActiveListening_RogersFarson. pdf (accessed 6 august 2009)
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